Privacy Policy

Last updated: February 2026

1. Introduction

BioTrack AI ("we", "our", or "the App") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our mobile application.

BioTrack AI is designed for educational and informational purposes only and does not provide medical diagnosis or treatment.

2. Information We Collect

We collect only the minimum data necessary to provide our services:

Account Information

• Email address
• Name (if provided)
• Authentication credentials

Health Data (User Provided)

• Laboratory test values
• Medical test results
• Weight, height, age, gender
• Dietary preferences and allergies

Uploaded Content

• PDF lab reports
• Images of lab results

Subscription Information

Subscription status and purchase history processed securely through Apple App Store or Google Play. We do not collect or store payment card details.

3. How We Use Your Information

We use your data strictly for:

• AI-based lab result analysis
• Generating personalized diet plans
• Providing health tracking comparisons
• Sending optional reminders
• Account management
• Customer support

We do NOT use your data for advertising or tracking purposes.

4. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data based on your explicit consent and for the performance of a contract (providing app services). You may withdraw your consent at any time.

5. Data Sharing

We do NOT sell, rent, or trade personal or health data.

We may share limited data only:

• With secure AI processing providers solely to analyze lab results
• With Apple or Google for subscription verification
• If required by law

Third-party AI providers do not retain your health data.

6. Data Storage & Security

We implement industry-standard safeguards:

• HTTPS encryption
• Encrypted database storage
• Secure authentication
• Access controls
• Regular security updates

Health data is stored securely and accessible only to authorized systems.

7. Data Retention

Your data is retained while your account is active.

Upon account deletion:

• All personal data
• Health records
• Uploaded files

are permanently deleted within 30 days.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction
• Request deletion
• Request data export
• Restrict or object to processing (EU users)

To exercise these rights, contact: support@biotrack-ai.com

9. No Advertising or Tracking

BioTrack AI does not use third-party advertising networks, tracking technologies, or cross-app tracking. We do not sell or monetize personal or health data.

10. Children's Privacy

BioTrack AI is not intended for individuals under 13. We do not knowingly collect data from children.

11. International Data Transfers

Your data may be processed on secure servers located outside your country of residence. We implement appropriate safeguards to protect your information.

12. Changes to This Policy

We may update this Privacy Policy. Significant changes will be communicated through the app.

13. Contact

For privacy-related inquiries: support@biotrack-ai.com