BioTrack AI Support

Frequently Asked Questions

How do I upload my lab results?

Tap the "Upload" button in the bottom navigation, select your PDF file, and the AI will automatically analyze and extract your test values.

How accurate is the AI analysis?

Our AI provides high-accuracy extraction of lab values. However, always verify results with your healthcare provider. The app is for informational purposes only.

How do I cancel my subscription?

You can manage or cancel your subscription through your device's app store settings (Apple App Store or Google Play Store).

How do I delete my account?

Go to Profile and select the delete account option. All your data will be permanently removed within 30 days.

Is my health data secure?

Yes. We use encryption for all data transmission and storage. We do not sell or share your health data. See our Privacy Policy for details.